Commitment Content
At Abide Awhile Garden Center, we are deeply committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.
Continuous Improvement
Our team includes accessibility as part of our development process. From design to deployment, we ensure that our website meets the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including accommodations for the deaf and hard of hearing, and those who require assistive technologies.
Features
We have implemented several features to enhance accessibility:
- Text-to-Speech: This feature is designed to aid users with visual impairments. Our website’s content can be read aloud using text-to-speech software.
- Keyboard Navigation: Our site can be navigated using a keyboard, catering to users with motor disabilities who cannot use a mouse.
- Contrast and Color Options: Users with visual impairments can adjust the text-background contrast to increase readability.
- Alt Text on Images and Videos: All media will have descriptive alt text or closed captioning, helping those with visual or hearing impairments.
Measures to Support Accessibility
ExpertsJardinage takes the following measures to ensure accessibility:
- Accessibility Officer: We have appointed an accessibility officer who coordinates the accessibility initiatives.
- Training: We conduct training for our staff to increase their awareness and implementation of accessibility guidelines.
- Clear Accessibility Targets and Responsibilities: Our performance and design standards include clear accessibility targets.
Formal Complaints
We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority in your jurisdiction if you are dissatisfied with our response.